FEATURE ARTICLE, OCTOBER 2006
HOSPITALITY UPDATE
The hospitality industry in the Northeast may experience a slight downturn, but the good times will continue. Stephanie Mayhew
The hospitality industry has been riding the wave of economic success for the past few years, enjoying high room and occupancy rates as well as robust development activity. As the end of 2006 approaches, experts in the lodging industry are calling for a slight slow down, but fortunately for hoteliers the good times will continue.
Occupancy Rates and Profit
For the past 3 years, the U.S. lodging industry has seen highly favorable increases in occupancy rates, but as the industry approaches the peak of the business cycle, lodging experts are calling for a slight downturn in the current market. In the 2006 edition of the Hotel Outlook, PKF Hospitality Research (PKF-HR) and Toro Wheaton Research are calling for a 0.6 percent decline in occupancy for the largest U.S. lodging markets. However, hoteliers will see continued growth in revenues and profits as the average occupancy rate for 2007 is projected to be a robust 68 percent. To put this number in perspective, the long-term average for the hospitality industry is 66.4 percent.
According to PKF-HR’s 2006 Trends In the Hotel Industry, by the end of 2007, the operating profit for the average hotel will be up 9.8 percent from the year-end estimates for 2006. Thus, by the end of 2007, the average hotel in the U.S. will achieve an operating profit of $15,996 per available room. However, the experts at PKF-HR note that this projected profit is only slightly above the $15,674 that was seen in 2000, and the industry is still recovering from a tough cycle. PKF-HR forecasts a 6 percent increase in total revenue from 2006 to 2007 and projects that room revenue will grow by 4.9 percent. Hoteliers will not only see an increase in total revenues from the number of rooms they rent out, but they will also see an increase in revenue from the growth of sales in food, beverage, retail and recreation. It is obvious to see that the lodging industry in the U.S. will continue to thrive, but it is also important to realize that each market has its own individual ebb and flow.
New York Market
The hospitality market in New York City has created a generous amount of buzz with record room rates, phenomenal increases in occupancy and a flurry of development activity. John Fox, senior vice president in PFK Consulting’s New York office, says, “In 2007 New York City will continue to see an increase in room rates, roughly about 10 percent; however, this number is down from the 20 percent increase that was seen last year.” In addition, Fox notes that the level of occupancy will also soften a bit from roughly 85 percent to 83 percent. “Hospitality is a very cyclical industry and it can be very difficult to sustain the high levels we have seen during the last few years. In terms of occupancy, we are somewhat beyond the peak, but I don’t think we are beyond the peak for rates yet,” says Fox. “There is still a lot of profit to be made. Even if the industry dropped back to a 5 percent room rate increase against a 3 percent inflation rate, that still does wonders for profit.”
During the next 3 years, New York City will see an increase of about 6,000 rooms; however, this increase will only replace what has been lost. “Over the last few years, the hotel industry has lost 4,000 to 5,000 rooms to conversion for residential use, ” says Fox. The conversion of hotels for residential use has become a fairly popular trend in urban areas, specifically in Manhattan because of the extreme residential/condominium pricing.
The added supply that Fox refers to are almost all midscale and select-service new-build hotels. Nevertheless, there are very few new-builds in the prime midtown area. Most have moved out into secondary and tertiary areas such as Chelsea and lower Manhattan because of limited space.
Another unique trend that is becoming increasingly popular in urban areas is hotels with private residences. According to a mid-year report from Lodging Econometrics, there are 150 hotels with private residences in the pipeline. Of that number, 51 are under construction, 57 are scheduled to start construction in next 12 months and 42 are in the early planning stages. Most of these projects are in the upscale and luxury segment in major cities such as New York City, Boston, Chicago, Miami, Orlando and Seattle. According to the Lodging Econometrics report, hotels with a residential component provide early cash streams, making them a favored strategy by high-end developers and lenders.
“With the extreme occupancies in Manhattan, business has been pushed into the surrounding boroughs, Jersey City, New Jersey, and even as far out as the Newark airport,” says Fox. For example, the Brooklyn Marriott is currently undergoing a 24-story expansion, which will add 282 additional guestrooms and retail space. Many of the boroughs that have had very few developments in the past are now constructing smaller, limited-service facilities. “This is a result of business being pushed to the outer boroughs from Manhattan, but in areas such as Long Island City there is a greater development of office space; thus, demand has been created within the boroughs themselves for more hotel supply,” says Fox.
For the most part, the new developments within the New York City market are limited-service, select-service brands. This is a unique and growing trend in a market that was once exclusive to upscale and luxury developments. “The major reason for this is because they are generally smaller and can be developed for less cost. It is very difficult and costly to develop a new luxury hotel, so by nature this type of development is very constrained,” says Fox. “Manhattan in particular has not had a large number of the type of hotels that you would find in suburban markets. It was not too long ago that we got our first Hampton Inn or Holiday Inn Express in Manhattan.”
According to Fox, one of the main reasons for the development of midscale brands is because room rates have finally been driven to levels that enable developers to be able to afford to build again. Another reason is the consumer demand for a more affordable brand. “As room rates continue to rise to such high levels in Manhattan, we are beginning to see rate resistance from customers, and a demand for more moderately priced hotels,” says Fox.
Bruce Ford, senior vice president of Lodging Econometrics and Hotel Real Estate Research Authority, notes that most of the properties that are being constructed in New York City are between 125 to 225 rooms with a midscale flavor. “They are not only more affordable, but require a smaller footprint, which works well in urban centers where land is scare and very expensive,” says Ford. “In addition, midscale hotels are also more financeable.”
Boston Market
The Boston hospitality market has been experiencing a significant amount of growth this year with the recent completion of the new Boston Convention & Exhibition Center and other new hotel developments. A new 800-room W Hotel is set to open next to the convention center, and a new 424-room InterContinental Boston is scheduled to open in November. “Boston had somewhat lagged behind New York in the recovery of its hotel business post 9/11, but this year the city has seen a real resurgence. The convention market has been very strong and Boston is also riding the general tide of economic recovery as well,” says Fox.
According to Ford, the development in downtown Boston is a result of the Rose Kennedy Greenway, otherwise known as the “Big Dig.” The new greenway has opened up a tremendous amount of once unusable space with an expansive public area that runs right through the main vein of downtown Boston. “Because of this project and the new convention center, Boston is experiencing a downtown redevelopment renaissance unlike anywhere else in the U.S.,” says Ford.
Other Major Markets
Urban centers are not the only markets in which the hospitality industry is experiencing a boom in rates, occupancy and development. Secondary and tertiary markets throughout the Northeast are making positive headway in terms of rates and development.
According to Fox, Jersey City has a fairly limited supply of existing rooms, but as office and residential construction continues to grow, the hospitality industry is beginning to catch up to meet the demands of the surrounding market. The Jersey City Westin, for example, broke ground in June, and is slated for completion in 2008. Part of the Newport mixed-use development, the 26-story hotel boasts 429 rooms, a conference center, banquet facilities, a 10,000-square-foot ballroom, a pool and fitness center and a 5,000 square-foot specialty restaurant.
Hartford, Connecticut; Providence, Rhode Island; and Albany, New York, are all markets that are experiencing a moderate amount of hospitality development. A boutique hotel is underway in Albany, and a proposal has been made in Providence for a new hotel next to the convention center. The Philadelphia hospitality market only has a few occupancy points left, and will remain strong in the next couple of years. Long Island, New York, has added a fair amount of supply in the last few years and continues on a healthy track.
Development Activity
As in other sectors of the commercial real estate industry, a healthy amount of development is projected to continue in the hospitality sector. “The combination of the rise in interest rates along with the rise in construction costs might slightly slow down further development, but is certainly not a major concern and will not stop momentum,” says Fox.
Ford believes the current rate of development will continue and there will be more large-scale projects announced in the next few years. “This is indicative of where we sit in the real estate cycle, and it is indicative of the types of developments that people are going for now,” says Ford. “In addition, as construction costs begin to settle down, large developments in urban centers are becoming much more financeable for lenders. All in all, construction totals will rise but they will not outstrip demand for the foreseeable future,” says Ford.
Areas of Concern
An area of concern for hoteliers across the U.S. is the increase in operating costs. PKF-HR is projecting that the cost of operating a hotel in the U.S. will increase by 4.5 percent. One of the major causes for this increase in operating expenses is the increased cost of labor, which accounts for 44.4 percent of the total operating costs. In addition, fixed operating costs such as franchise fees, management fees, property taxes and insurance also greatly affect overall operating costs. Ford notes that an area of concern for hoteliers in the Northeast is the overall cost of development. “The numbers that you work with in the Northeast are dramatically different from anywhere else in the U.S. because the cost of land is higher, you are buying into a higher occupancy and a higher rate market,” says Ford.
The hotel business is parallel to the economy of its market and the overall economy of the U.S.; thus, in the absence of a major event, the hospitality industry will continue to thrive and profit in the Northeast.
STARWOOD HOTELS WORLDWIDE
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The first of Starwood Hotel’s new upper, upscale extended stay brand, code-named Project ESW, will open up in Lexington, Massachusetts in late 2007.
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Starwood Hotels & Resorts Worldwide has unveiled plans for a new upper, upscale extended stay brand. The new brand, which as of press time had not received an official name and is code-named Project ESW, will feature a residential design and products designed with the long-term guest in mind. The brand will consist of only new-build developments with contemporary urban-inspired studios and one-bedroom suites. Project ESW was inspired by Westin Hotels and will include many of the Westin’s signature amenities such as the Heavenly Bed, Heavenly Bath and the Westin Workout Powered by Reebok. Guestrooms feature large kitchens with stainless steel appliances, in-room offices and custom-designed closets and built-ins. Other amenities include lobbies designed with a variety of seating options, landscaped terraces and pools, and gourmet pantries with local micro-brews, local wines, a variety of healthy food options and upscale dinner selections. And like other Westin hotels, the Project ESW brand will be smoke free. Costas Kondylis, a Manhattan-based residential architect, will design the new hotels, and AvroKO will design the interiors. The first Project ESW hotel is slated to open in 2009 in Lexington, Massachusetts. Starwood has targeted more than 150 markets and forecasts executing approximately 25 agreements per year in the next 5 years.
In addition, W Hotels has announced plans for the development of W Hotel & Residences in downtown Philadelphia. The new hotel will feature 250 luxury guestrooms, which will include 26 suites, three Wow suites and one Extreme Wow suite, plus 95 W Residences, featuring one- and two-bedroom condominiums. Residents will have access to all of the property’s amenities including maid service, 24-hour room-service, and W’s own Whatever/Whenever concierge services. Other amenities include the 6,500-square-foot Bliss Spa, 11,000 square feet of meeting space, a signature bar and restaurant with an outdoor garden, W Hotels the Store and SWEAT, a fitness facility. The hotel will be located in Center City Philadelphia at the southwest corner of Arch Street and 12th Street. Starwood Hotels and Resorts Worldwide, the parent company of W Hotels, has partnered with 1200 Arch Street Associates, a joint venture between Urban Residential and Parkway Corporation, to develop the project.
— Stephanie Mayhew |
RITZ-CARLTON HOTEL COMPANY
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The Ritz-Carlton Westchester and The Residences at The Ritz-Carlton in White Plains, New York, will feature 123 guestrooms and 400 private condominiums.
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The Ritz Carlton Company along with developer Louis R. Cappelli is constructing The Ritz-Carlton Westchester and The Residence at The Ritz-Carlton in White Plains, New York. The development, designed by the architectural firm Costas Kondylis, will consist of two 40-story towers that will contain 123 guestrooms and more than 400 private condominiums. The two towers will rise from the 10-level hotel podium with the residences occupying floors 11 through 40. The project is slated to open in early 2008. The hotel and residences are part of Renaissance Square, a 940,000-square-foot complex that will also contain a 10,000-square-foot spa, a fitness center, two fine dining restaurants and 10,000 square feet of meeting and special event space. Renaissance Square is being developed by Louis R. Cappelli.
— Stephanie Mayhew |
CARLSON HOTELS WORLDWIDE
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The Radisson Hotel Carteret in Carteret, New Jersey boasts 117 rooms, 3,700 square feet of meeting space, banquet space and complimentary shuttle service.
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Carlson Hotels Worldwide recently completed $10 million in renovations on the historic Martinique Hotel. Reflagged as the Radisson Hotel Martinique New York-Broadway, the hotel is centrally located on the corner of Broadway and 32nd Street on the west side of midtown Manhattan in the heart of New York City. Originally built in 1897, the renovation maintained the hotel’s French Renaissance architecture by preserving the marble winding staircase and the original mosaic tile floor in the lobby. The hotel boats 532 newly renovated rooms that include guestrooms, suites and an atrium penthouse with views of The Empire State Building. The rooms feature wireless Internet access, two-line phones, Sony playstations, flat-screen televisions, plus several of the rooms will feature the signature Radisson SLEEP NUMBER beds. Other upgrades to the hotel include 14,000 square feet of flexible meeting space that includes a grand ballroom with breakout rooms and an executive boardroom. The owners also plan to add an additional 6,000 square feet of meeting space. Other amenities include wireless Internet access throughout the entire hotel, a business center, a fitness center, three restaurants — Kum GangSan, Cafe Martinique and a new French bistro — and the International Day Spa. The Radisson Hotel Martinique New York-Broadway is owned by Herald Hotel Associates.
The Radisson Hotel Carteret, a new-build hotel owned by Muer Management, has opened its doors at 30 Minute Street in Carteret, New Jersey. The 117-unit hotel offers standard guestrooms, plus executive two-room king suites and jacuzzi king rooms. All rooms contain in-room safes, SLEEP NUMBER beds, coffeemakers, irons and ironing boards and two-line phones. The hotel also provides complimentary wireless Internet access throughout, 3,700 square feet of divisible meeting space, banquet space for up to 200 guests, a fitness center, a full-service business center, complimentary shuttle service, and Yogi’s All American Grill & Sports Bar. The Radisson Hotel Carteret is also minutes from downtown Manhattan, The Jersey Shore Points, Giants Stadium and The Statue of Liberty.
— Stephanie Mayhew |
HOSPITALITY LENDING
The U.S. hospitality industry continues to attract capital with very compelling performance fundamentals and the prospects of continued strength relative to the equity markets and other real estate segments.
As reported by Smith Travel Research, year-over-year RevPAR is up 8.5 percent nationally through July and estimates for the full year are approximately the same. This improvement is driven largely by very profitable increases in ADR, as hotels are rewarded for occupancy gains and significant investments in their physical products since 2001. In the Northeast, Boston and New York performed even better, recording RevPAR increases of 15.6 percent and 11.4 percent respectively, through the first 7 months of 2006.
Hotel buyers are also paying attention to the current market. Jones Lang LaSalle Hotels, which tracks hotel sales of $10 million and above, recently reported that 135 such transactions took place through the first half of 2006, totaling a record $21.8 billion. Sales in all of 2005 added up to just $21 billion. Capitalization rates are at historic lows for the industry and there seems to be plenty of capital still looking for hotel opportunities, with the expectation of continued RevPAR growth and rising replacement values. The current interest rate environment provides leverage for these transactions, which pencils for both buyers and lenders.
The hotel industry’s historical cycles have always been exacerbated by over-building in the expansion phases. In this most recent expansion, now in its fourth year, construction of new hotel rooms has been very modest by historical standards. Measured as a percent of total rooms, the rate of growth of net new supply has declined in every year since 1998. In 1998, the national supply of hotel rooms increased by 4 percent. In 2005, growth was just 0.3 percent. This trend is a product of disciplined lending, increasingly transparent underwriting and pipeline data, the removal of obsolete product and conversions to residential use, and rising construction costs.
The rate of growth of rooms supply, although expected to increase in 2006 and beyond, will continue to lag historical rates. This important metric should extend the current growth cycle by softening the negative effects of new supply on occupancy rates in the next economic downturn.
In return for paying increasing room rates, hotel guests are receiving exceptionally high-quality accommodations across all price-points. Each of the major brands has continued to raise the bar on quality and guest-satisfaction standards, resulting in newer, cleaner and more well-appointed rooms than ever before. Hotel investors should expect to pay more in the future to maintain these quality standards.
Ultimately, the length of the current cycle will depend largely on the economy, as the fortunes of the U.S. lodging industry have closely tracked the direction of gross domestic product (GDP). The Commerce Department recently revised its second quarter estimate of GDP growth to 2.9 percent, down from 5.6 percent in the prior quarter. While the factors influencing this decline are many, the statistic suggests more caution on the part of hotel investors.
For lenders, the sheer volume of equity capital chasing opportunities has all but eliminated the stand-alone mezzanine debt product, as spreads for this money no longer match the risk. For senior debt, yields are historically thin and competition is significant. Given a very flat yield-curve, longer maturities are affordable. Lenders should benefit from high-quality product, rising replacement costs and, in the near term at least, increases in revenues and profits.
For all capital providers, disciplined underwriting and proactive asset management will become increasingly important. A slowing economy and increased construction activity will likely combine to cool down current industry performance and place greater emphasis on management of the operating business inside the box.
Stephen C. Denz is managing director and CFO for RockBridge Capital, LLC. RockBridge provides capital to the hospitality industry through the RockBridge Real Estate Funds. |
HOSPITALITY FINANCING ALTERNATIVES
Spas have garnered significant hype among the hospitality industry, creating excitement as a demand generator and differentiator. Many inns and resorts have built spas and added spa services to accommodate their evolving clientele. Thus, experienced hospitality lenders have adapted to better support these additions by catering to the unique needs of their own customers.
Today’s Traveler
The hospitality industry is finding that their customers are more affluent, hard working, and better traveled than ever before. Therefore, hoteliers are seeking out lodging experiences that pamper their customers’ lifestyles. Spa offerings have become a popular avenue, and consequently, travelers are seeking out properties that offer luxury spa services and are willing to pay extra for an unforgettable relaxation experience.
Larger properties have expanded their physical structures, often including formalized spa additions, to allow travelers to experience massages, manicures, pedicures, facials, and body wraps in a dedicated environment. Though construction costs are considerable, the sheer volume of customer traffic helps to ensure a return on investment.
While smaller properties may not have the customer volume to support an addition, they are enhancing their offerings with spa services and products. For instance, smaller inns employ third party vendors to come directly to guests’ rooms and perform many of the same treatments.
Financial Tools
To help finance luxury spas and spa offerings, banks have tailored their offerings to the needs of the lodging industry. For example, they may allow seasonal payments so that hotels only have principal payments during their highest cash-flow periods, such as the summer months or the winter ski season. For properties that experience their highest customer volume once-a-year — such as July 4th — banks may allow one annual principal payment, as opposed to 12 monthly payments.
Although interest rates remain at historic lows, they have been on the rise, so banks are also offering loans with sophisticated floating-rate options that help reduce risk. Caps and collars are individually negotiated transactions that set limits on a borrower’s interest rate on floating rate loans. The advantage is that borrowers can minimize the impact of a rate increase while also being able to benefit from a rate decrease.
Caps set an upper limit, or ceiling, on the interest rate a borrower would pay. So with an interest rate cap, a borrowing inn would set a pre-specified ceiling price. In doing so, the inn is able to protect itself against increasing interest rates, while retaining the right to benefit from decreasing interest rates.
Collars, on the other hand, set an upper limit and a lower limit, or collar, on the interest rate the property would pay. In exchange for setting a lower limit (and for minimizing the amount to be gained from a decrease in rates), the property would pay less for the interest rate protection. Some properties have chosen collars over fixed-rate loans because collars still enable them to take some advantage of a rate decrease, while having some control over the cost of this interest rate protection.
Finally, inns and resorts themselves have been utilizing sophisticated property management systems to track guest preferences, inventory, and seasonal trends. This quantitative analysis helps the property decide which loan and payment schedule best fits its needs.
Pampering in the Eye of the Customer
Overall, banks are looking to better equip those in the ever-evolving tourism industry to financially thrive. By catering to their needs, banks, in turn, are enabling inns and resorts to cater to the needs of their customers.
Based in New Hampshire, Dave Gagnon is senior vice president and team leader of the Hospitality Group at Citizens Bank. |
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